While each member of our team brings a unique set of skills and experiences, together our group specializes in improving care and enhancing patient experience.
Whether you are a patient, family member, UCLA Health employee or other professional, we are always ready to help. Learn more about us, and about our work.
Christine Ahn, MBA
Director
Christine’s primary responsibilities include leading the redesign of care pathways and implementing improvements in process and quality. She brings experience operating outpatient clinics and in training others in reducing waste through lean methodology. She earned a B.S. in biology and an M.B.A. from University of the Pacific.
Katherine Gilmer, MPH
Specialist
Katherine's primary responsibilities include redesigning care pathways. She brings experience in strategic business planning, clinical redesign, project management, and financial assessment. She earned a B.S. in Policy, Planning and Development with an emphasis in Health Care Management from the University of Southern California and an M.P.H. from the University of California, Los Angeles.
Elnaz Fakhimi, MPA
Specialist
Elnaz's primary responsibilities include redesigning care pathways and data analysis. She brings experience in population health management and care coordination. She earned a B.A. in Global Studies from the University of California, Los Angeles and an M.P.A. from New York University.
Eric Kwok
Specialist
Eric’s primary responsibilities include redesigning care pathways and assessing return on investment. He brings experience in analytics and data analysis. He earned a B.A. in English and political science from the University of California, Berkeley.
Mizuki Sato, MPH
Analyst
Mizuki’s primary responsibilities include supporting the team in data analytics and project management. She brings experience in community outreach and organizational emergency preparedness. She earned a B.S. in physiological science from the University of California, Los Angeles and an M.P.H. from Columbia University.
