While each member of our team brings a unique set of skills and experiences, together our group specializes in improving care and enhancing patient experience.
Whether you are a patient, family member, UCLA Health employee or other professional, we are always ready to help. Learn more about us, and about our work.
Christine Ahn, MBA
Director
Christine’s primary responsibilities include leading the redesign of care pathways and implementing improvements in process and quality. She brings experience operating outpatient clinics and in training others in reducing waste through lean methodology. She earned a B.S. in biology and an M.B.A. from University of the Pacific.
Lisa Derohanessian, MHA
Specialist
Lisa’s primary responsibilities include data analysis and care pathway redesign. She brings experience in finance and data analysis. She earned a B.A. in History and Political Science from the University of California, Los Angeles and an M.H.A. from the University of Southern California.
Eric Kwok
Senior Specialist
Eric’s primary responsibilities include redesigning care pathways and assessing return on investment. He brings experience in analytics and data analysis. He earned a B.A. in English and Political Science from the University of California, Berkeley.
