Breadcrumb Home Hospitals UCLA Mattel Children’s Hospital About Our Hospital Family-Centered Care UCLA Mattel Children’s Hospital Family-Centered Care Sub-navigation Sub-navigation About Our Hospital Accountable Care Organization (ACO) Family-Centered Care Maps & Directions Photo Gallery Video Gallery What is Patient- and Family-Centered Care? A multidisciplinary approach to the planning, delivery, and evaluation of health care that is rooted in mutually beneficial partnerships between healthcare providers, patients and families. Practitioners acknowledge the vital role that families play in ensuring the well-being of pediatric patients of all ages, maintaining dignity and respect to patients, and families. An approach to healthcare that leads to appropriate allocation of resources, collaborative communication, greater patient and family satisfaction, and better outcomes. Patient- and Family-Centered Care Mission: Provide high-quality, research-based, comprehensive healthcare to pediatric patients and families by: Blending patient care, education, and research in a caring environment Allowing the family to define its members Identifying familial and cultural preferences regarding a patient's health Providing care that is compassionate, and relevant to the needs and expectations of our patients and families Creating a healing, supportive environment that respects privacy Encouraging familial participation, and autonomy regarding healthcare through comprehensive programs and education Evaluating experiences, practice modifications, educational programs, and environment to continually improve care Patient- and Family-Centered Care Vision: UCLA Mattel Children's Hospital embraces a philosophy of PFCC, understanding that the well-being of children is dependent upon participation from family. We promote respectful, collaborative partnerships between healthcare staff and families. We encourage familial questions and contributions, valuing families as central to children's health and well-being, and partners in care.