Requesting Your Medical Records

We offer several ways to request your medical records from UCLA West Valley Medical Center depending on the type of information you need and format.

MyHealthONE Patient Portal

MyHealthONE consolidates many common tasks into one secure, easy-to-use online patient portal. It gives you access to most of your medical records on your desktop computer, laptop, tablet or smartphone 24 hours a day.

Patient Requests

  1. Download, print and complete the authorization form. The authorization form must be signed and dated.
  2. In order to verify your identification and validate your authorization, we require a legible copy of a valid photo I.D. (e.g., driver’s license, military I.D. or state I.D.).
  3. You may send your request in the following ways:

Fax: (205) 588-1892

Email: [email protected]

Mail: 7300 Medical Center Drive, West Hills CA 91307, Attn: HIM

Payment: Make check/money order payable to UC Regents

  • To obtain radiology images, please contact the radiology department directly at (818) 676-4745
  • To obtain a certified copy of your birth certificate please contact your state or local vital statistics office.
  • Records delivered by mail will be shipped within 5–7 business days after processing.
  • Records delivered by email will be received within 1–2 business days after processing.

Follow this link to complete the medical record authorization form electronically.

  1. Have your photo identification ready and follow the prompts.
  2. Once completed the form will be sent to our HIM team directly.

Providers can quickly request medical records by completing a brief questionnaire through the following link.

Referring Providers: Request Medical Records

Contact Us

For questions related to your UCLA West Valley Medical Center medical records and information not available in the online patient portal, please contact us at 800-367-1500.