For the most up-to-date information from UCLA Health, please visit our Coronavirus site or call our Patient Hotline at 310-267-3300
Learn how to schedule a video visit here.
Coronavirus, otherwise referred to as COVID-19 is a new virus that has the potential to cause severe illness and pneumonia in some people.
For the most up-to-date information from UCLA Health, please visit our Coronavirus site or call our Patient Hotline Monday to Friday, 7 am to 7 pm at 310-267-3300. Calls received outside of business hours will be returned the following business day.
Other resources include: LA County Department of Public Health | CDC Coronavirus Information | WHO (World Health Organization) COVID-19 Report
The most common symptoms of COVID-19 include:
Fever, cough, shortness of breath and/or difficulty breathing.
Other symptoms can include:
Fatigue, body aches, runny nose and sore throat.
More symptoms to be aware of include
Chills, repeated shaking with chills, muscle pain, headache, sore throat and new loss of taste or smell
For complete list, visit the CDC’s COVID-19 symptoms page.
If you need a primary care doctor, please call 800- 825-2631 or visit the Primary Care site.
The symptoms of COVID-19 are generally similar in children and adults. Children with COVID-19 have generally presented with milder symptoms, a milder clinical course and faster recovery. Symptoms mimic many common respiratory illnesses in children, such as fever, runny nose, and cough. Vomiting and diarrhea have also been reported more commonly in children.
If you have symptoms like fever, new cough or difficulty breathing, contact your doctor by phone before coming into a clinic or hospital.
If you think you have been exposed to COVID-19 and develop a fever and symptoms, such as cough or difficulty breathing, call your healthcare provider for medical advice. Call 911 for severe shortness of breath or difficulty breathing.
The airborne transmission of COVID-19 has not been proven, although some experts think that coronavirus droplets can hang in the air and possibly infect someone who walks by at a later time. How long the virus stays in the air depends on several factors, and current research on this topic is limited.
Coronavirus is mostly transmitted when people are in close contact with one another. The disease is spread by droplets produced when a person sneezes or coughs.
There is some evidence that COVID-19 might cause a person's blood to thicken which could lead to strokes and other circulatory problems in patients whose symptoms are mild otherwise. There have been a few reported cases of strokes in patients with COVID-19 in younger age groups. It is important to call 911 if you are or a loved one is experiencing stroke-like symptoms.
There have been reports out of Europe and Los Alamos National Laboratory that there are mutations of the original COVID-19 virus. However, there is currently no scientific consensus that mutations have changed the general contagiousness or potential health effects of COVID-19 and there is no evidence that mutations impact efforts to develop a single effective vaccine.
A syndrome called multisystem inflammatory syndrome in children (MIS-C) is linked to Covid-19 and has been seen in children in Europe and The United States. The symptoms include persistent fever, inflammation, poor function in one or more organs, and shock. It’s similar to Kawasaki disease. The CDC alerted physicians about the syndrome and our medical teams are following the recommendations very closely.
COVID toes is a condition in which painful red or purple lesions appear on a person’s fingers or toes. Also know as chilblains, the condition has recently been linked to some patients afflicted with coronavirus.
COVID toes is not on the CDC’s list of symptoms, however that update could happen at any time.
The experimental drug remdesivir was approved to treat hospitalized patients with severe Covid-19 by the FDA who issued an emergency-use authorization (EAU). This is the only approved treatment to date. Remdesivir hasn't undergone the same level of rigorous review as it would in a more typical FDA-approval process. But, clinical trials are ongoing. The U.S. government is starting to distribute the limited number of doses across the country. Other treatment options, such as hydroxychloroquine continue to be studied by experts.
There is no a vaccine for COVID-19 yet, however several vaccines are in development. Clinical trials out of University of Oxford in the UK have shown the most promise to date. In the US, a study led by NIH and Moderna Inc. has been fast-tracked for FDA approval.
Click here for all current research and clinical trials related to COVID-19, which are open and actively recruiting volunteers.
If you have fully recovered from COVID-19, please consider donating plasma through our Convalescent Plasma Donation study.
Although there has been a lot of discussion in the news about hydroxychloroquine, a malaria medicine that is being studied for the treatment of COVID-19, the drug has not been shown to be safe and effective. In fact, according to this study, in which hydroxychloroquine was used as treatment to coronavirus patients, the drug showed no benefit for thousands hospitalized in New York. Furthermore, the FDA issued a statement cautioning against use of this drug for COVID-19 outside a hospital setting.
Please consult your physician for more information. Use hydroxychloroquine only as prescribed. Do not take the drug outside your physician’s counsel as a treatment or prevention for COVID-19.
The experimental drug remdesivir was approved to treat hospitalized patients with severe Covid-19 by the FDA who issued an emergency-use authorization (EAU). Remdesivir has not undergone the same level of rigorous review as it would in a more typical FDA-approval process. But, clinical trials are ongoing. The U.S. government is starting to distribute the limited number of doses across the country.
We are screening all patients for symptoms and travel history. Testing is available to patients that have been referred by their physician. For patients being tested or confirmed with novel coronavirus, we adhere to rigorous CDC and public health protocols designed to prevent transmission.
Yes. We regularly treat patients with infectious diseases and complex illnesses and have rigorous infection-prevention protocols. Our infectious disease specialists are highly trained, in continual contact with local, state and federal public health officials and closely monitoring developments.
All patients being admitted via our emergency departments will be tested for COVID-19, as will all patients undergoing surgery or procedures at Ronald Reagan, Santa Monica UCLA Medical Centers and many of our other clinical facilities.
All UCLA Health testing locations offer FREE COVID-19 testing with NO COPAY to UCLA Health patients. We offer many testing locations throughout the region, including a drive-up testing site. Individuals must have an appointment and an order from a primary care physician prior to receiving a test. If you don’t have a primary care physician, please call 310-825-2631. If you’re not a UCLA Health patient, LA County has expanded its test capabilities. Click here for more.
All UCLA Health testing locations offer FREE COVID-19 testing with NO COPAY to UCLA Health patients. We offer many testing locations throughout the region, including a drive-up testing site. Individuals must have an appointment and an order from a primary care physician prior to receiving a test. If you don’t have a primary care physician, please call 310-825-2631. If you’re not a UCLA Health patient, LA County has expanded its test capabilities. Click here for more information.
For UCLA Health pricing estimates and information for selected services, please visit this page.
Currently there is no blood test available for COVID-19.
All UCLA Health testing locations offer FREE COVID-19 testing with NO COPAY to UCLA Health patients. Please note that you MUST have an appointment and an order from your primary care physician before coming to one of our facilities. Please contact your primary care physician if you think you should be tested. If you don’t have a primary care physician, please call 1-800-825-2631.
If you’re not a UCLA Health patient, LA County has expanded its test capabilities. Click here for more.
We have four active drive thru sites:
UCLA Health COVID-19 testing locations
1. Brentwood Internal Medicine and Pediatrics 2. Century City Family Medicine, Internal Medicine and Pediatrics 3. Culver City Family Medicine, Internal Medicine, and Pediatrics 4. Family Health Center 5. General and Adolescent Pediatrics 6. Malibu Family Medicine, Internal Medicine & Pediatrics 7. Malibu Immediate Care 8. Manhattan Beach Family and Internal Medicine 9. Marina del Rey Immediate & Primary Care 10. Marina del Rey Primary Care 11. MPTF Age Well Health Center 12. Ocean Park Family Medicine 13. Pacific Palisades Family and Internal Medicine 14. Pasadena Pediatrics 15. Santa Monica 15th Street Plaza Family Medicine 16. Santa Monica 15th Street Family Medicine 17. Santa Monica Pediatrics 18. MPTF Toluca Lake Health Center 19. West Los Angeles Pediatrics 20. West Washington Internal Medicine 21. Woodland Hills Family Medicine, Internal Medicine & Pediatrics
We are currently seeing results in 1-2 days.
Positive Result – If you receive a positive result, the ordering UCLA Health physician will reach out to you directly within 1-2 days and the result will be posted within MyUCLAHealth.
Negative Result – Most tests are negative. Due to the high number, people with a negative result will not be receiving a call however the results will be posted within MyUCLAHealth. For any specific questions, please reach out to your Primary Care physician’s office.
If you do not have a primary care physician, call 1-800-825-2631 or visit the Primary Care page.
An antibody test, otherwise known as a serology test, can detect if a person has had coronavirus before and has since recovered. It detects antibodies, which are proteins in the blood that fight-off infection. Serology testing has a lot of promise because it will help us understand the pervasiveness of COVID-19 in our communities. UCLA Health is currently testing health care staff and patients to see if these antibodies are present. If you think you are a candidate for COVID-19 antibody testing, please discuss with your primary care doctor. For more information about antibody (serology) testing, click here.
The expected turnaround time is 24 to 48 hours.
While many health care needs can be managed through telehealth or video visits, you should be assured that we have implemented the most effective infection prevention policies for our patients and staff so that you can feel safe when coming in for care.
UCLA Health has made it a priority to service patients with surgical cases that may have been postponed and those who are seeking enhanced diagnostic testing. If your appointment is scheduled within the next 7 days and/or if you have any concerns about pending treatments, you should contact your doctor to discuss the best course of action for your personal situation at 310-825-2631.
Many primary care and specialty care providers have the capability to do a video visit (virtual visit). We are trying to convert as many in-person visits as possible to telemedicine (video visits). Some appointments warrant in-person visits. Please call your doctor's office directly or 800- 825-2631 to schedule your video visit. Learn more about video visits here.
As a tertiary and quaternary medical center, UCLA Health will continue to treat patients who rely on us for their health and safety.
How your in-person doctor’s appointment visit will work:When you arrive at the clinic a UCLA Health employee will greet you outside, take your temperature and ask you a few questions about any symptoms you're experiencing that may be related to COVID-19. Your visitor will undergo the same screening (see our visitor policy here).
Everyone will then be provided with a mask to wear, if needed, and you will be escorted into an exam room, where members of your health care team will provide your care. UCLA Health staff will also be wearing masks to maximize infection prevention.
For information about dental or orthodontist services or appointments, visit the UCLA School of Dentistry Patient Care page.
CDC advises the use of simple cloth face coverings to slow the spread of the virus. The cloth face coverings recommended are not surgical masks or N-95 respirators. Those are critical supplies that must continue to be reserved for healthcare workers and other medical first responders, as recommended by current CDC guidance. To learn more about face coverings, how to make them and the importance of washing them, visit the CDC Face Coverings page.
Public health officials recommend washing your hands frequently and for at least 20 seconds with soap and water or alcohol-based hand sanitizer as frequently as possible. To read more about handwashing, soap, and hand sanitizer, click here.
You should also avoid touching your eyes, nose, and mouth as well as avoiding contact with people who are sick. If you are sick, stay home and do not travel or report to work.
Mayor Garcetti recently announced that all Angelenos should begin wearing non-medical face coverings while in public.
Visit the CDC to learn more key information.
Research suggests that COVID-19 lives for up to 72 hours on hard, shiny surfaces and up to 24 hours on cardboard, paper and fabric. It is not known if the virus present on surfaces remains infectious, surfaces suspected of contamination should be disinfected.
It may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their mouth, nose or eyes.
It is thought to be safe to order food from restaurants. Additional helpful steps could include to wipe down the packaging and containers with a sanitizer, and removing the food from the container, transferring it to clean plate and washing your hands with soap and water for 20 seconds prior to eating. There’s no evidence to suggest coronavirus is transmitted through food.
Data has shown that some people are at higher risk of getting very sick from this illness. This includes older adults as well as people who have serious chronic medical conditions like heart disease, diabetes, and lung disease.
In general, pregnant women are at higher risk for developing complications from some viral respiratory infections because their immune defenses are lowered during pregnancy. However, there is no reason for pregnant women, specifically, to be panicked.
They should continue to follow the current recommended preventive actions to avoid infection, such as washing hands often and avoiding contact with people who are sick, especially if those people have traveled to areas with a coronavirus outbreak. To learn more about coronavirus precautions for pregnant women watch COVID-19 in pregnancy video with Dr. Afshar and Rao.
Data has shown that some people are at higher risk of getting very sick from this illness. This includes older adults age 65 years and older and those who live in nursing homes. The following medical conditions are considered high risk to a person of any age:
As you know, prenatal visits occur every four weeks in the first and second trimester, every two weeks until 36 weeks and then weekly until birth. We usually check your blood pressure, monitor your weight and check baby’s heart rate at every visit. Given the pandemic of COVID-19, we may modify the schedule and reduce the frequency of these visits based on essential pregnancy testing and indicated medical care during testing. Your provider may offer telehealth visits and limit in-person visits to decrease the potential exposure to COVID-19. Please talk to your physician or midwife and follow their instructions.
To learn more about coronavirus precautions for pregnant women watch COVID-19 in pregnancy video with Drs. Afshar and Rao.
Yes. Given UCLA Health’s rigorous infection-prevention protocols, we believe that it is very safe for you to deliver your baby at UCLA-affiliated hospitals.
Based on the CDC recommendations, please do not come to Labor and Delivery, the hospital, or the outpatient clinic setting without calling your provider first to determine if a face-to-face evaluation is needed. Other alternatives may be available.
Any patient with fever and respiratory symptoms, regardless of travel history, will be provided a mask to wear, be placed in their own room promptly, and evaluated by essential health care providers wearing appropriate personal protective equipment. Throughout labor and delivery, you will be asked to wear a surgical mask at the time of delivery to decrease potential exposure of the newborn, healthcare personnel, and other labor and delivery patients to infection. To limit possible exposures, no visitors are allowed. For more information about the companion policy, please see: https://www.uclahealth.org/coronavirus
Visitors in Labor and Delivery are limited to one support person – spouse, partner, doula, etc. – during your labor. Healthy visitors will be educated to clean hands with soap and water or alcohol-based hand sanitizer before and after touching the patient or the newborn. Nurses will screen all visitors for signs/symptoms of fever and respiratory illness. A visitor with febrile respiratory symptoms will not be allowed to be the support person for a laboring mother. Unfortunately, during this pandemic, and to limit possible exposures, visitors will be restricted from postpartum and nursery.
If you have confirmed or probable COVID-19, you will likely be moved during the postpartum period to a negative pressure room to prevent potential spread of infection. If you have suspected COVID-19, you will be in a routine postpartum room with the door closed. Transmission of COVID-19 after birth via contact with infectious respiratory secretions remains a concern, but this is based on limited data. It is unknown whether newborns with COVID-19 are at increased risk for severe complications, therefore the risks and benefits of temporary separation of you and your baby should be discussed with your healthcare team.
Breast milk is the best source of nutrition for most infants. However, according to the CDC, little is known about COVID-19. Whether and how to start or continue breastfeeding should be determined by you in coordination with your family and healthcare providers. If you are temporarily separated from your baby and intend to breastfeed, we encourage you to express your breast milk to establish and maintain milk supply. A dedicated breast pump will be provided. Prior to expressing breast milk, you should practice hand hygiene. If possible, consider having a healthy person feed the expressed breast milk to your baby. If you and your newborn baby are rooming-in and you wish to feed your baby at the breast, you will be asked to wear a new surgical mask and practice hand hygiene before each feeding.
In limited recent case series of infants born to mothers with COVID-19 published in the peer-reviewed literature, the virus was not detected in samples of amniotic fluid or breast milk.
As the novel coronavirus, COVID-19, continues to spread across the globe, so do fears and anxiety surrounding the virus.
Anxiety is the body’s natural response to stress. And while it is normal to feel anxious before starting a new job or speaking in public, too much anxiety can be unhealthy. Read more about coping with coronavirus fears and anxiety.
Also, take a moment to watch this video featuring UCLA Health psychiatrist Jenna Lee, MD.
If you have experienced close contact (defined as less than 6 feet away for more than 10 minutes) with someone who has tested positive, or are experiencing COVID-19 symptoms, then you should self-quarantine for 14 days. COVID-19 symptoms typically appear within 2-14 days.
Individuals should call their personal doctor if they have come in close contact with a person who has COVID-19. For more information please reference the CDC’s site with information on what to do if you are sick.
To properly self-quarantine, separate yourself from other people and animals in your home. As much as possible, you should stay in a specific room and away from other people in your home. Use a separate bathroom, if available.
In the current context, “social distancing” really means physical distancing and refers to staying at least 6 feet away from people to help avoid getting sick.
If a member of your household is sick, separate yourself as much as possible. Avoid sharing personal items like food and drinks. Avoid sharing a bathroom if possible and provide your sick household member with clean disposable facemasks to wear at home (if available) to help prevent spreading COVID-19 to others. Sanitize high-touch areas, such as countertops and doorknobs on a daily basis.
For guidelines to keep you, your family, and Los Angeles safe, including outdoor activities, visit the LA Coronavirus FAQs page.
In order to maintain a safe environment during these extraordinary times, we are implementing new visitor restrictions at UCLA Health Ronald Reagan and Santa Monica Medical Centers and Resnick Neuropsychiatric Hospital. See our visitation restrictions here.
We recommend using FaceTime, Skype or the phone in the patient’s room to connect with and update those who cannot visit during your stay. If you have questions or need additional information, please call our Office of Patient Experience at 310-267-9113.
Hospital COVID-19 Visitor Guidelines:
Please see new hospital visitor restrictions here.
Outpatient COVID-19 Visitor Guidelines:
Every UCLA Health patient can bring one person with them to appointments in the outpatient setting. This person can be a family member or support person who is necessary to help the patient during the visit or to help the patient return home.
Please note: Visitors presenting with visible signs of fever, cough or other flu-like symptoms will be politely asked to wait outside the office.
Your prescription insurance plan, state law, and the medication type determine the quantity of medication or supplies you can fill at one time. Try these steps:
All UCLA retail pharmacies in both campuses including UCLA specialty pharmacy are open with regular operating hours and can be reached at 310-206-DRUG.
Patients looking for alternative ways to access their prescriptions that are ready at one of the UCLA retail pharmacies, can receive medications via mail delivery. UCLA pharmacies are waiving delivery fees for all eligible prescriptions.
To reach our UCLA retail pharmacies, please call 310-206DRUG (310-206-3784).
To contact UCLA Health Department of Pharmacy Services, Ambulatory & Community Practices, call: 323-22DRUGS (323-223-7847).
Yes. Some Medicare Part D plans allow “refill too soon” overrides under certain circumstances. For more information, please visit www.cms.gov or call your part D plan provider directly.
If you feel unwell, particularly if you have a fever, intense achiness, coughing, or trouble breathing, it is very important to contact your doctor immediately for assistance direction. Typical OTC medications and their use is below.
Always follow the dosing instructions and do not take more than the recommended doses listed on the product packages.
According to the FDA, there is no evidence that the use of NSAIDs, like ibuprofen, can worsen COVID-19 symptoms at this time. Currently, the FDA is investigating this issue and will provide more information when it is available. Speak to your health care provider if you are concerned about taking NSAIDs or rely on these medications to treat a chronic illness. For a more detailed discussion, please visit UCLA Health Connect blog, NSAID article. Dr. Otto Yang, an infectious disease expert at UCLA, comments on the issue in depth.
No. Both the American Heart Association and the American College of Cardiology recommend that you keep taking your ACE or ARB medications. If you have high blood
pressure or heart disease and are diagnosed with COVID-19, it is very important to discuss with your doctor before adding or removing any treatments.
No. It is very important to discuss with your doctor before adding or removing any treatments. Contact your doctor to build an individual plan based on your specific situation.
Contact your doctor. It is not known if pregnant women are at a greater risk from COVID-19. Additional information can be found on the UCLA Health OBGYN website.
Many pharmacies are offering to bring your prescriptions to you at the curb or in the parking lot. Call ahead and see if this is an option. However, given the current situation, please be patient as there may be a wait.
Some pharmacies are not physically accepting credit cards or cash from patients in order to avoid close contact. When you contact your pharmacist, ask how they prefer to be paid.
Personal protective equipment, commonly referred to as "PPE", is equipment worn to minimize exposure to hazard or illness. This includes gloves, masks, eye protection, respirators, gowns and more.
To donate PPE, email covid19PPEsupport@mednet.ucla.edu. Here is a list of our greatest needs, including how and where to donate PPE.
To give to our Greatest Needs Fund, go to: uclahealth.org/covid19donate.
We are offering a COVID-19 hotline Monday - Friday, 7am - 7pm. The number is 310-267-3300. Calls received outside of business hours will be returned the following business day.
California is under a Stay at Home Order currently, which orders all individuals living in the State of California to stay home or at their place of residence, except as needed to maintain continuity of operation of the federal critical infrastructure sectors. This Order could change at any time. Please visit the Stay at Home Order page for updates.
The CDC has reported that it is aware of on a small number of pets, including cats and dogs, reported to be infected with the virus that causes COVID-19, mostly after close contact with people with COVID-19. For more on animal care and developments, visit the CDC Animal Care page.
There is no evidence the coronavirus survives in well-maintained swimming pools and hot tubs, however physical distance advice still applies. If you’re planning to go to the pool, stay away from other people. For more information about pool safety, visit the CDC’s guidance on aquatic venues.