Family and Visitor Guidelines
UCLA recognizes the vital role family and friends play in enhancing the health and well-being of our patients. Parents/legal guardians and close family members may visit 24 hours a day unless otherwise specified by a unit’s individual guidelines or your child’s care team.
The well-being of our patients is the most important consideration when making decisions regarding visitors and visiting hours. The number of visitors allowed will depend on the needs of the patient and space considerations.
General visitor guidelines
- All visitors must register with one of the information desks on the first floor to receive an official visitor badge.
- Visitors must call to request entry into the unit.
- Waiting rooms are available immediately outside the unit for our guests’ comfort while waiting to enter the unit.
- Children under 18 years old must be supervised by an adult family member at all times.
- Your family’s clergy may visit, with your permission, at any time.
- For safety reasons, visitors are not allowed to sit in chairs with wheels. We provide comfortable chairs without wheels in each patient’s room.
- Visitors must allow staff clear access to the patient and equipment at all times.
- Visitors are welcome if they have no cold or flu symptoms (such as a fever, runny nose or cough). Parents/legal guardians that intend to stay with their child in the hospital must also be free of illness.
- With the exception of service dogs and UCLA pet-therapy dogs, no animals are permitted in the hospital.
UCLA Child Life Specialists, health care professionals who help pediatric patients cope with illness and hospitalization, are also available to help prepare children for visits with hospitalized family members.
Balloons
Mylar balloons are safe and allowed in patient rooms. Latex balloons present choking and allergy risks and are not allowed in the hospital.