The UCLA Urology Telemedicine Expert Second Opinion Program offers patients around the country access to our faculty, who are national leaders in all aspects of Urology. This service can be especially helpful if:
The benefits of a second opinion at UCLA Urology include:
How does an expert second opinion work?
If you desire a “second opinion” consult, call 833-UCLA-URO (833-825-2876). UCLA Urology has a designated staff member who will serve as your coordinator for the entire process, ranging from answering questions about the program and helping gather relevant medical records to assisting with technical questions about the video visit. Upon review of your medical information and personal consultation, our doctors will provide a written recommendation. Our second opinion service is simple, confidential and done from the comfort of your home.
Are there limitations to doing out-of-state second opinions?
No, due to recent changes in Federal regulations, this service is available throughout the United States.
Does insurance cover second opinions?
Yes, many insurance companies will cover this service. If not, we will provide you with a cash quote before the implementation of service.
How long will it take for me to receive my written consult?
We will deliver your written second opinion within one week of being seen. However, the timeline may vary depending on the complexity of your case and the need for any additional studies or consultations with other UCLA specialists.
If I decide to come to UCLA for my care, will I be able to see the same physician who did my second opinion consult?
Yes, we will make it a priority for you to receive care by the physician who provided you with your second opinion consult.
If I prefer to make an in-person appointment, who do I contact?
For an in-person appointment in one of our urology clinics, please call 310-794-7700.
Note: This service is NOT intended for medical emergencies. If you have a medical emergency, please immediately call your local emergency service phone number, or go to your nearest hospital, emergency room, or urgent care clinic.